Frequently Asked Questions
Many of our customers have specific questions about our professional cleaning services. Here are just a few of the frequently asked questions we hear at Anelys.
How can I get a quote?
Simply visit the signup flow to book a cleaning and as you provide information about your house and schedule, your quote will dynamically adjust.
Are cleaning supplies included ?
Yes but you can choose products you like.
What if i'm not happy with my cleaning ?
Call us and we’ll try to figure out a solution together. We want to keep the satisfaction of our clients at 100%.
Can I get a same day booking ?
We try to be the most reactive.
Do i have to be there for my cleaning ?
It’s completely up to you. If you are not there be sure to give us all informations we need it to access your office or your home.
Does my cleaner arrive at the exact time we schedule ?
Yes most of the time. We allow one hour window maximum due to traffic or weather circumstances.
What's included in your cleaning ?
Products, materials, cleaning and shifting.
How many cleaners do you send ?
It depends on the size of your office or home.
How your employes are hired ?
They go through a screening process, reference check and in-person interviews. After that they follow an in depth training to be able to match high standards quality.
Our Clients Say
I use this cleaning service for my office and I’m so happy to have found them. They are affordable and provide the best customer service experience. I have been using them for over a year already! I would recommend Marta in particular.
I would be glad to act as a phone reference for your company. Cleaning did a wonderful job and I certainly don’t mind confirming their outstanding service. If you’re thinking about hiring to clean your office building, ask them for my testimonial and call anytime.
Frances J. Nicastro
I have used a few different cleaning services but this was the best! They showed up early, did a thorough job and were pleasant and friendly! They took my trash with them, an added bonus, and didn’t rearrange my entire house like some cleaners do.