Frequently Asked Questions

Many of our customers have specific questions about our professional cleaning services. Here are just a few of the frequently asked questions we hear at Anelys.

General Questions

How can I get a quote?

Simply visit the signup flow to book a cleaning and as you provide information about your house and schedule, your quote will dynamically adjust.

Are cleaning supplies included ?

Yes but you can choose products you like.

What if i'm not happy with my cleaning ?

Call us and we’ll try to figure out a solution together. We want to keep the satisfaction of our clients at 100%.

Scheduling questions

Can I get a same day booking ?

We try to be the most reactive.

Do i have to be there for my cleaning ?

It’s completely up to you. If you are not there be sure to give us all informations we need it to access your office or your home.

Does my cleaner arrive at the exact time we schedule ?

Yes most of the time. We allow one hour window maximum due to traffic or weather circumstances.

Cleaning Questions

What's included in your cleaning ?

Products, materials, cleaning and shifting.

How many cleaners do you send ?

It depends on the size of your office or home.

How your employes are hired ?

They go through a screening process, reference check and in-person interviews. After that they follow an in depth training to be able to match high standards quality.

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